In this guide, I will tell you the little tipps and tricks of this game, to make more profit and for more understandings of the game mechanics.
Current status of this guide: 19th December 2024
EXP (or XP)
One of the most asked questions, is to make more EXP for faster progress.
This affects your EXP:
This affects your EXP:
- +5 EXP For a happy customer who left your shop.
- +10 EXP For a completed online order.
- +xx EXP For subscribing a contract (vary on contract level)
- +xx EXP For hitting a thief with a mop AND your guard is attacking him. Both, you and the security guard generate EXP for you! This also works in muliplayer for each player. (Amount vary on shop level)
- +xx EXP For customer reviews. (This feature is not implemented yet.)
- -1 EXP If customer dont found a free slot in checkout row (each checkout can have 4 waiting customers).
- -1 EXP If the price of the wanted item is too high.
- -1 EXP If the wanted item is not available.
- -1 EXP If the shop is too dirty.
Special info about EXP:
- If you terminate a contract (and paying a lot of money), you can subcribe this contract again and getting again the EXP. If you dont know where to bury your Millions, but you need badly a lot of EXP, this is your trick.
Money, Money, Money!
What is those kind of game without making money?
Here are some tipps on how to do this more efficiently:
Here are some tipps on how to do this more efficiently:
- Dont buy storage shelves, decorations, floor and wall paintings, bag and employee colors in the beginning or too early!
- Wall racks costs more money than other shelves you have to place on floor, both have same effect on customers.
- Dont buy the smaller storage shelves, they larger ones are better (price -> space relation).
- Always set your prices to the recommended prices. You COULD take more, but its not recommended (because, the more profit is too low and you will risk of losing EXP).
- Subscribe every contract as early as possible, but only, when you have money for a shelf or enough space in shelves, to offer your new products.
- Avoid running out of an item! You waste money AND EXP.
- Complete each online order. Dont care about how much money this brings. It IS extra money and you dont want to miss the EXP.
- Expand your shop and your storage ONLY, when you need the space! A larger store and larger storage space mean higher rental costs, but neither brings in more customers.
- Automated checkouts are very expensive, but dont have daily costs (like a cashier). But only buy it if you really have the money to spare!
- Trained employees wanting more salary! But in the very most cases, you need this extra boost.
- You COULD save money by working the checkout and stocking the shelves yourself, but that can be very stressful. Btw: A restocker or cashier in pause still costs salary.
- Think one or two steps in the future. Do you need the money you want to spent next day for subscribing a contract and buying thes new items?
Customers (Quantity and Behaviours)
Your customers means everything for your shop, for sure.
With these tipps, you will understand their behaviours:
With these tipps, you will understand their behaviours:
- The higher your shop level, the more customers will come per day.
- The higher your shop level, the more items a customer can buy at once.
- Cheaper products attract more customers. So don’t ban cheap products from your shop!
- A customer will prefer a checkout with fewer customers.
- A customer will complain, when he/she dont find a free slot at the checkout or when the prices are too high. Also dirty floor and when they dont find their products, will all reduce the expected EXP from this customer.
- A customer dont complain, when the checkout takes too long! They only complaining, when they cant go to a checkout, when its too full.
- When the clock reached 10pm, no customer can entry your shop anymore, but all customers in your shop can still buy items. So, dont close your shop when you have customers in there! Customers kicked out in this way keep the products they took while shopping without paying for them!
- Right now, decorations (and all other stuff, like wall and floor designs) dont affect customers in any way (a change for this is planned by the devs!).
Employees
At some point, you will need help keeping your busy business under control.
Here are some informations about your employees:
Here are some informations about your employees:
Cashier:
- A cashier will work at the checkout and will take a free checkout automatically. If a checkout is closed, no cashier can work there.
- A cashier can have 4 customers in the row, more customers who wants to go to checkout will complain.
- If no checkout is avaiable, your cashier(s) will stand outside (in front of the shop) and waiting for a free/opened checkout.
- The cashier training only brings 20% speed, but before you can hire a second cashier, its better than nothing.
Restockers:
- A restocker will fill up your shop shelves and racks. He is not very fast, but even you could do this job by yourself way better, you will want them very early!
- In order for the restocker to work, he needs storage shelves with placed item boxes and these items must also be in your shop shelves/racks. When the shop shelf is not full, the restocker will take the box from the storage shelf and fill up the shop shelf until its fill or the box is empty.
- You can choose (in the employees menu) how the restockers should work. Consider this before hiring a restocker, to avoid chaos.
- Ordered boxes, laying on the ground of the delivery area, will be picked up by your restockers, if there is enough space in the storage shelves.
- You can also lay boxes on the ground of your shop, if you need a free hand. The restocker will pick is up also.
- Note: When you purchase items for your online orders, the restockers don’t know about it and could pick up those boxes in the delivery area!
- If you want to rebuilt your shop, the restockers can be very annoying. Send them to break in the employee menu (upper button). They stay there until you click this button again. They still cost salary, when you end the day and they are still on pause.
- When the restockers stand still behind the delivery area, means, that there is no item to fill up anymore. A good sign for checking if all items are in stock.
- The restocker trainings are only 10% movement and 25% faster restocking, but you want this upgrades as soon as possible, I bet!
Security Guards
- This little fellow fight against thieves for you.
- If he hits a thief, you also get the EXP.
- You, your security guard and every other player (in multiplayer) can hit the thieves. Everyone is creating full EXP!
- Sometimes two thieves are robbing you at same time. Keep an eye on it, because, the security guard may not handle both!
- There is no point in hiring a security guard if you have thieves disabled in the options menu.
Online Orders
A great additional income (of money AND EXP) is online orders.
All you need to know about it:
All you need to know about it:
- The higher your shop level, the more online orders you will get.
- The higher your shop level, the more items may get ordered at once.
- By completing an online order you will not only receive money, but also 10 EXP.
- To do this, you have to accept the online order and carry the boxes with the wanted items to the post office and put the items in the box on the counter (like you would fill up a shop shelf).
- You will get only the money and the exp, when you brought ALL asked items. If you end the day, any brought items will be lost, if you dont completed the online order!
- Online orders have fixed times. For example: 10 am and 2 pm.
- You can wait until the end of the day to complete your online orders, but note: you will no longer be able to order items after 10 pm. And any online order you haven’t fulfilled will be lost when you end the day.
- Ending a day will remove all active online orders.
General Tipps
Here are some general tipps & tricks to know:
- To maximize your customers quantity, you should save your game in the morning, after you filled up your shelves and then load your game. Go to your “open”-sign and click it, when a customer is very close to enter. This time saved can be useful so that the last customers manage to enter the store at the end of the day. This can bring 1-3 customers more per day.
- My testing of serving customers as quickly as possible did not result in more customers. It seems, that the amount of customers per day are fixed (by shop level). I’m not 100% sure about that. Further tests will show.
- You should always have an additional (closed) checkout. So you can open it quickly, when you want to help your cashiers to avoid EXP loss of complaining customers.
- NEVER end a day, when there are still customers in your shop! They will bring money, but when you end the day, all items they took meanwhile are lost.
- You should have at least 16 (better 20) items of every kind in your shop to dont go empty during the day.
- in most cases, its enough to have one box of each item in your storage. Only item boxes with very little content are needed to storage more.
- The best way to check if you have everything in storage, is to click on your computer on “inventory” and then on “in storage”. Every item with a zero (0) at the end is empty. You can add them easily to the cart.
- Check your prices daily and always use the recommendes prices. You can easily click on the computer on “set prices” and then in upper drop-down menu “products with pice changes” and then click on every item the recommended price. Quick and easy.
- If you accidentally throw something in the green trash bin, don’t worry, you can take it back.
- You dont need a free box to take items from a shelf. Just have a free hand and click right mouse button on the items in the shelf.
- You can add items not only to fill up your shelf, but on other boxes on the ground or the storage shelf.
- Speakers, decorations, wall and floor designs, color of customers bag or color of employees clothes have no effect on customers behavior or on customers quantity.
- In a future update, customer reviews are planned. This brings extra EXP and speakers and decorations will have an impact on this.
- Different shelves and wall racks dont affect customers (different furniture dont have more/less attraction for items).
- Bigger shop (or storage) DONT affect customers quanitity. Only your shop level do.
- When you sell a piece of furniture (or a mop), you get 100% of the original cost back. Ideal for testing without having to worry about wasting money.
- To sell a furniture, you have to take it (look at it and holding left mouse button) and pack it in a box.
- Attention! When you sell a furniture with items in it, they are lost. You will NOT get money for them.
- You can disable dirt and thieves in the options menu. But note: Hitting thieves (with a mop or by security guards) earns EXP!
- Dont forget to buy alarm systems and also dont forget, that when you open warehouse 2, the alarm system of warehouse 1 dont protect 2 (and vice versa). Additionally: The third alarm upgrade protects the boxes on the ground in your delivery are. Both alarms of warehouse 1 and 2 DONT alarm, when thieves taking boxes from the ground of the delivery area!
- You can buy a tablet at the computer ($5000). If you did this, you can sell the computer to get free space.
- Taking loans dont cost any taxes or interest charges. You pay back exactly what you took. Feel free to use them.
- If you created a singleplayer game, you dont will be able to invite friends or change this game to multiplayer.